It is a visitor put up by Brian Kasen and Rebecca McAlpine from Trakstar, now part of Mitratech.
Trakstar, now part of Mitratech, is a human sources (HR) software program firm that serves prospects from small companies and academic establishments to massive enterprises, globally. Trakstar supercharges worker efficiency round pivotal moments in expertise improvement. Our workforce focuses on serving to HR leaders make smarter selections to draw, retain, and interact their workforce. Trakstar has been utilized by HR leaders for over 20 years, particularly within the areas of applicant monitoring, efficiency administration, and studying administration.
In 2023, Trakstar joined Mitratech’s world-class portfolio of Human Assets and Compliance merchandise. This consists of complementary options for OFCCP compliance administration; range, fairness, and inclusion (DEI) technique and recruiting (now with Circa); superior background screening; I-9 compliance; workflow automation; coverage administration; and extra.
In 2022, Trakstar launched what’s now known as Trakstar Insights, which unlocks new analytical insights for HR throughout the worker life cycle. It’s powered by Amazon QuickSight, a cloud-native enterprise intelligence (BI) device that permits embedded personalized, interactive visuals and dashboards throughout the product expertise.
On this put up, we focus on how we use QuickSight to ship highly effective HR analytics to over 3,000 prospects and 43,000 customers whereas forecasting financial savings of 84% year-over-year as in comparison with our legacy reporting options.
The evolving HR panorama
Over the previous few years, new realities have emerged, creating unfamiliar challenges for companies and new alternatives for HR leaders. In 2020, new working preparations spawned by quick necessity, with many corporations shifting to totally distant or hybrid setups for the primary time. As we nonetheless adapt to this new surroundings, organizations have bother discovering expertise, with record-level resignation charges and a decent labor market.
As corporations look to fight these new challenges, we’ve seen the rise of the Chief Folks Officer as a result of organizations now acknowledge folks as their best asset. With our three merchandise, Trakstar Rent, Trakstar Carry out, and Trakstar Study, HR leaders can use knowledge to take an built-in method and foster a greater worker expertise.
Selecting QuickSight to deliver options to the brand new actuality of labor
To assist HR leaders navigate the brand new challenges of our time and reply new questions, we determined to embed interactive dashboards straight into every Trakstar product centered on the rising space of individuals analytics. QuickSight allowed us to fulfill our prospects’ wants rapidly and performed a key position in our general analytics technique. As a result of QuickSight is absolutely managed and serverless, we have been in a position to concentrate on constructing worth for purchasers and develop an embedded dashboard supply resolution to assist all three merchandise, reasonably than specializing in managing and optimizing infrastructure. QuickSight allowed us to concentrate on constructing dashboards that tackle key ache factors for purchasers and quickly innovate.
In a 12-month timespan, we designed and launched 5 workforce dashboards to over 20,000 customers, spanning hiring, efficiency, studying, and peer group benchmarking. Throughout the identical 12-month time interval, along with our Trakstar Insights dashboard releases, we additionally migrated Trakstar Study’s legacy reporting to QuickSight, which helps a further 20,000 customers.
Delighting our prospects by embedding QuickSight
Our aim was to construct one thing that may delight our prospects by making a fabric distinction of their each day lives. We got down to create one thing that went past a typical Minimal Viable Product, however reasonably create a Minimal Lovable Product. By this, we imply delivering one thing that may take advantage of important distinction for purchasers within the shortest time attainable.
We used QuickSight to construct a curated dashboard that went past conventional dashboards of bar charts and tables. Our dashboards current retention developments, hiring developments, and studying outcomes supplemented with knowledge narratives that empower our prospects to simply interpret developments and make data-driven selections.
In January 2022, we launched the Carry out Insights dashboards. This enabled our prospects to see their knowledge in a means that they had by no means seen earlier than. With this dashboard, HR leaders can examine organizational strengths and weaknesses over time. The ability of QuickSight lets our prospects slice and cube the info in several methods. As proven within the following screenshot, prospects can filter by Assessment Course of Sort or Group Sort after which take actionable subsequent steps primarily based on knowledge. They’ll see the place prime and backside performers reside inside groups and take steps to retain prime performers and tackle lower-performing staff. These have been web new analytics for our HR prospects.
Our funding in constructing with QuickSight was rapidly validated simply days after launch. One among our gross sales reps was in a position to have interaction a misplaced alternative and land a multi-year contract for double our typical common contract worth. We adopted up our first dashboard launch by increasing Trakstar Insights into our different merchandise with the Studying Insights dashboard for Trakstar Study and Hiring Insights for Trakstar Rent (see the next screenshots). These dashboards supplied new lenses into how prospects can have a look at their recruitment and coaching knowledge.
By way of our benchmarking dashboards, we empowered our prospects to allow them to now examine their developments in opposition to different Trakstar prospects in the identical trade or of comparable dimension, as proven within the following screenshots. These benchmarking dashboards may also help our prospects reply the “Am I regular?” query in terms of expertise acquisition and different areas.
Telling a narrative with folks knowledge for reporting
With the customized narrative visible kind in QuickSight, our benchmarking dashboards provide dynamic, customer-specific interpretations of their developments and do the heavy lifting interpretation for them whereas offering action-oriented suggestions. The burden of guide spreadsheet creation, guide export, knowledge manipulation, and evaluation has been eradicated for our prospects. They’ll now merely screenshot sections from the dashboards, drop them right into a slide deck, after which communicate confidently with their government groups on what the developments imply for his or her group, thereby saving large effort and time and opening the door for brand spanking new alternatives.
A Trakstar Rent buyer shared with us, “You actually simply modified my life. I usually spend hours creating slides, and that is the content material—proper right here, able to screenshot for my displays!”
Constructing on our success with QuickSight
With the success of launching Trakstar Insights with QuickSight, we knew we might modernize the reporting performance in Trakstar Study by migrating to QuickSight from our legacy embedded BI vendor. Our legacy resolution was antiquated and costly. QuickSight brings a extra cohesive and fashionable look to reporting at a considerably decrease general value. With the session-based pricing mannequin in QuickSight, we’re projecting to save lots of roughly 84% this yr whereas providing prospects a extra highly effective analytics expertise.
Constructing with QuickSight has helped us thrive by delivering helpful HR options to our prospects. We’re excited to proceed innovating with QuickSight to ship much more worth to our prospects.
To be taught extra about how one can embed personalized knowledge visuals and interactive dashboards into any software, go to Amazon QuickSight Embedded.
Concerning the authors:
Brian Kasen is the Director, Enterprise Intelligence at Mitratech. He’s obsessed with serving to HR leaders be extra data-driven of their efforts to rent, retain, and interact their staff. Previous to Mitratech, Brian spent a lot of his profession constructing analytic options throughout a variety of industries, together with greater training, restaurant, and software program.
Rebecca McAlpine is the Senior Product Supervisor for Trakstar Insights at Mitratech. Her expertise in HR tech expertise has allowed her to work in varied areas, together with knowledge analytics, enterprise techniques optimization, candidate expertise, job software administration, expertise engagement technique, coaching, and efficiency administration.