Community Troubleshooting from the Cloud


Half 3 of the four-part collection – Cloud Monitoring for Cisco Catalyst Switches

Welcome again to the third weblog in our collection about cloud monitoring for Cisco Catalyst 9000 switches.

My final weblog was about community visibility by the Meraki dashboard. On this weblog, we’re going to take it a step additional and speak about how cloud monitoring to your Catalyst switches will assist with community troubleshooting.

I labored in buyer help again within the day.

Most of our calls went one thing like this: “Hello, that is Pat, I can’t entry my information” or “My web isn’t working.” Basic, proper?

Talking of basic, listed here are some typical approaches to troubleshooting Pat’s drawback:

  • Prime-down: Dig by each display and each administration console you’ve acquired
  • Backside-up: The identical as above, however beginning with the consumer
  • Divide and conquer: All fingers on deck; break up out your administration consoles and areas of the community
  • Observe the trail: The place did it come from and the place is it going?
  • Spot the variations: Take a very long time to look by logs to see in the event you can collect sufficient data
  • Transfer the issue: Pat known as again and mentioned they’re related—no drawback and not MY drawback! Kick that situation down the street as a future me drawback.

Whether or not you’re feeling nostalgic or breaking into a chilly sweat like me, there’s a greater approach!

GIF by Peter Draws
Determine 1. GIF by Peter Attracts

How a couple of extra trendy method that features:

  • A unified group view
  • Occasion logging
  • Community well being standing
  • Packet captures
  • CLI present instructions

Go refill your espresso and take a fast Meraki dashboard troubleshooting journey with me.

Unified Community View

Meraki dashboard
Determine 2. Organizational Abstract within the Meraki dashboard

The BEST view within the dashboard is the organizational abstract. This can be a fast strategy to see your total org—not simply community—from one display, wanting on the general well being. It’s really easy to see the place an issue could also be and get to it instantly. Slightly than flipping between administration interfaces and networks, you may get to the basis trigger nearly instantly, from wherever in your org.

Occasion Logging

Whereas we don’t get pleasure from occasion storms and getting notifications each second of daily, it’s good to log in to your dashboard occasion and be capable to take a look at occasions and add notifications in the event you’d like. I’m a fewer-is-better type of gal myself.

Meraki dashboard
Determine 3. Occasion logging within the Meraki dashboard

Our event-logging display makes it straightforward to navigate and seek for occasions by system or networking {hardware}. You’ll be able to even embrace and ignore occasion varieties.

Community Well being Standing

My favourite web page particular to switches is the brand new overview—one standing web page to rule all of them!

Determine 4. Community topology within the Meraki dashboard

If we need to get to a network-level situation, we are able to get there from the organizational alerts web page or from the community topology. That monitored change, whereas it’s not having a severe situation, exhibits as yellow. Let’s see why it’s sad.

As straightforward as one click on, right here’s the wrongdoer:

Determine 5. VLAN mismatch within the Meraki dashboard

We all know VLAN mismatches aren’t an enormous deal, however with a single click on you may see the problem, and yet another click on will get you to documentation that exhibits find out how to simply repair it. Shameless plug: If this change had been Meraki managed, you’d see a hyperlink that asks in the event you’d like to repair it. Click on the hyperlink and it’s fastened. Machine studying for the win!

One other of my favourite new dashboard choices is the Switching Overview web page:

Determine 6. Switching overview within the Meraki dashboard

That is nonetheless from a community stage and exhibits you the standing of your whole switches, alerts, purchasers on the switches, occasions, Energy over Ethernet (PoE)/information utilization, and change port data.

Packet Seize

It’s nearly right here—packet seize to your Catalyst switches! I don’t assume I have to inform you how packet seize works and helps diagnose community points, however I can present you a screenshot of find out how to set it up:

Meraki dashboard
Determine 7. Packet seize within the Meraki dashboard

For switches, the next choices can be found:

  • Change: Choose the change to run the seize on
  • Ports: Choose the ports to run the seize on
  • Output: Choose how the seize needs to be displayed: view output or obtain .pcap
  • Verbosity: Choose the extent of packet seize
  • Ignore: Optionally ignore capturing broadcast/multicast visitors
  • Filter expressions: Apply a seize filter

CLI Present Instructions

No context switching or administration console altering to troubleshoot points? You’re welcome. Command-line interface (CLI) exhibits instructions through the Meraki dashboard which might be a good way to allow distant validation of configuration and troubleshooting, with out having to get direct entry to the system through Safe Shell Protocol (SSH) or console.

Meraki dashboard
Determine 8. CLI present instructions within the Meraki dashboard

Curiosity Piqued?

Try our easy-to-follow onboarding documentation. All the performance I’ve talked about on this put up is both already launched or coming shortly, so onboard your switches quickly to benefit from all this troubleshooting goodness.

In the event you’re a Cisco Prime buyer who’s shifting away from Prime however not fairly prepared for full cloud administration, it is a nice strategy to get your ft moist with an introduction to cloud operations by your Cisco DNA licenses related together with your Catalyst switches.

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