Asserting Microsoft’s AI Buyer Commitments


AI is creating unparalleled alternatives for companies of each measurement and throughout each trade. We’re seeing our prospects embrace AI companies to drive innovation, improve productiveness and remedy crucial issues for humanity, akin to the event of breakthrough medical cures and new methods to satisfy the challenges of local weather change.

On the identical time, there are legit considerations in regards to the energy of the expertise and the potential for it for use to trigger hurt slightly than advantages. It’s not stunning, on this context, that governments around the globe are taking a look at how current legal guidelines and laws will be utilized to AI and are contemplating what new authorized frameworks could also be wanted. Guaranteeing the precise guardrails for the accountable use of AI is not going to be restricted to expertise corporations and governments: each group that creates or makes use of AI programs might want to develop and implement its personal governance programs. That’s why right now we’re saying three AI Buyer Commitments to help our prospects on their accountable AI journey.

AI customer commitments graphic

First, we are going to share what we’re studying about creating and deploying AI responsibly and help you in studying the right way to do the identical. Microsoft has been on a accountable AI journey since 2017, harnessing the talents of almost 350 engineers, attorneys and coverage specialists devoted to implementing a strong governance course of that guides the design, growth and deployment of AI in secure, safe and clear methods. Extra particularly we’re:

  • Sharing experience: We’re dedicated to sharing this data and experience with you by publishing the important thing paperwork we developed throughout this course of in an effort to study from our experiences. These embrace our Accountable AI Customary, AI Affect Evaluation Template, AI Affect Evaluation Information, Transparency Notes, and detailed primers on the implementation of our accountable AI by design method.
  • Offering coaching curriculum: We will even share the work we’re doing to construct a observe and tradition of accountable AI at Microsoft, together with key components of the curriculum that we use to coach Microsoft workers.
  • Creating devoted assets: We’ll spend money on devoted assets and experience in areas around the globe to reply to your questions on deploying and utilizing AI responsibly.

Second, we’re creating an AI Assurance Program that will help you make sure that the AI purposes you deploy on our platforms meet the authorized and regulatory necessities for accountable AI. This program will embrace the next components:

  • Regulator engagement help: We now have in depth expertise serving to prospects within the public sector and extremely regulated industries handle the spectrum of regulatory points that come up when coping with using data expertise. For instance, within the international monetary companies trade, we labored carefully for plenty of years with each prospects and regulators to make sure that this trade might pursue digital transformation on the cloud whereas complying with its regulatory obligations. One studying from this expertise has been the trade’s requirement that monetary establishments confirm buyer identities, set up threat profiles and monitor transactions to assist detect suspicious exercise, the “know your buyer” necessities. We consider that this method can apply to AI in what we’re calling “KY3C,” an method that creates sure obligations to know one’s cloud, one’s prospects and one’s content material. We wish to work with you to use KY3C as a part of our AI Assurance Program.

Know Your Customer graphic

  • Threat framework implementation: We’ll attest to how we’re implementing the AI Threat Administration Framework just lately revealed by the U.S. Nationwide Institute of Requirements and Know-how (NIST) and can share our expertise partaking with NIST’s vital ongoing work on this space.
  • Buyer councils: We’ll carry prospects collectively in buyer councils to listen to their views on how we are able to ship probably the most related and compliant AI expertise and instruments.
  • Regulatory advocacy: Lastly, we’ll play an lively position in partaking with governments to advertise efficient and interoperable AI regulation. The just lately launched Microsoft blueprint for AI governance presents our proposals to governments and different stakeholders for acceptable regulatory frameworks for AI. We now have made out there a presentation of this blueprint by Microsoft Vice Chair and President Brad Smith and a white paper discussing it intimately.

Third, we are going to help you as you implement your individual AI programs responsibly, and we are going to develop accountable AI packages for our accomplice ecosystem.

  • Devoted assets: We’ll create a devoted crew of AI authorized and regulatory specialists in areas around the globe as a useful resource so that you can help your implementation of accountable AI governance programs in your companies.
  • Accomplice help: A lot of our companions have already created complete practices to assist prospects consider, check, undertake and commercialize AI options, together with creating their very own accountable AI programs. We’re launching a program with chosen companions to leverage this experience to help our mutual prospects in deploying their very own accountable AI programs. Right this moment we are able to announce that PwC and EY are our launch companions for this thrilling program.

In the end, we all know that these commitments are solely the beginning, and we must construct on them as each the expertise and regulatory circumstances evolve. However we’re additionally excited by this chance to accomplice extra carefully with our prospects as we proceed on the accountable AI journey collectively.

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