Creating Accomplice Alternatives with the Cisco FSO Platform


Within the quickly evolving world of know-how, staying forward of the sport is essential for companies. As organizations attempt to optimize their IT operations and guarantee easy enterprise outcomes, observability has turn into a important functionality for IT – however one that may be advanced and poorly understood. Cisco is ready to reshape the observability panorama with its new Cisco Full-Stack Observability (FSO) Platform. The Cisco FSO Platform empowers Cisco companions to not solely construct distinctive observability affords, however to enrich and improve present IT Service Administration (ITSM), IT Operations Administration (ITOM), and Software program Improvement Lifecycle (SDLC) affords.

Monitoring and Observability Comparison
Monitoring and Observability comparability chart

Observability goes past conventional monitoring approaches. Whereas monitoring focuses on particular metrics of particular person programs, observability takes an outside-in strategy, trying on the holistic influence of an IT setting on enterprise outcomes. It measures how effectively the programs work collectively to realize the specified end result, somewhat than simply monitoring their particular person performances. Observability allows proactive measures to optimize enterprise outcomes by correlating and analyzing the information collected from varied domains throughout completely different service layers.

The Core Components of Observability

The core parts of observability embrace Utility Efficiency Monitoring (APM), IT infrastructure monitoring (ITIM), and safety.

APM covers a variety of capabilities, from analyzing code modules and databases to monitoring consumer experiences. ITIM spans bodily, digital, and cloud infrastructures, together with servers, storage, and networks. Safety intersects each infrastructure and purposes, encompassing a spread of capabilities from firewalls to runtime utility safety safety.

The Challenges of Monolithic Observability Options

The primary era of observability options in the marketplace at the moment have adopted a monolithic strategy, trying to excel in all of those domains. That is typical of first-generation options. Nonetheless, the complexity of the observability panorama and the range of platforms and instruments obtainable render a monolithic strategy inefficient and unscalable. As companies search to include further domains into their observability methods, the constraints of monolithic options turn into much more obvious.

Prospects will notice the total worth potential of observability when observability is built-in into the broader IT Operations Administration (ITOM) panorama, remodeling core operational processes reminiscent of incident administration, service degree administration, and capability planning and forecasting.  Purposes operations groups additionally make the most of observability to reinforce Software program Improvement Lifecycle Administration (SDLC) processes, integrating observability with CI/CD.  Lastly, observability ought to incorporate enterprise context and align with the enterprise’  operational KPIs.

Cisco FSO Platform Integrations
Cisco FSO Platform Integrations

To attain this, the observability resolution should simply combine with adjoining ITSM and ITOM platforms and instruments – and crucially, these integrations have to be worthwhile and commercially sustainable for Methods Integraters and VARs.

The Cisco FSO Platform is a New Strategy

The Cisco FSO Platform is a serious step ahead from the vendor-centric, advanced, hard-to-integrate observability options that dominate the market at the moment, to an open, standards-based, “plug and play” structure.

The platform serves as a centralized hub to gather, enrich, and analyze observability information from a number of domains. It supplies 4 key capabilities:

  1. Ingestion: Integration of telemetry from any service that implements an OpenTelemetry interface, from cloud providers, and by way of user-defined REST interfaces
  2. Modeling: The power to outline bespoke information fashions that align with the shopper’s service supply and operations setting
  3. Enrichment: Telemetry information transformation, correlation, and evaluation to speed up and automate anomaly detection and root trigger evaluation
  4. Integration: A strong built-in UX framework and a Unified Question Language that simplifies integration with reporting, visualization, workflow, automation, and different ITSM/ITOM platforms

The Cisco FSO Platform is Constructed on Open Requirements

The Cisco FSO Platform leverages OpenTelemetry to allow companies to effortlessly combine, correlate, and analyze full-stack telemetry to achieve a holistic view of their setting’s influence on enterprise outcomes. OpenTelemetry supplies the instruments, improvement kits, APIs, and protocols that outline how observability information is collected, formatted, and transported. OpenTelemetry’s fast adoption because the business normal additional solidifies its skill to allow complete observability options.

The Cisco FSO Platform is Accomplice-Centric

Our go-to-market technique for Cisco FSO Platform focuses on empowering companions to create customized options aligned with their prospects’ distinctive enterprise outcomes.

The Cisco FSO Platform supplies VARs, SIs, and MSPs with a number of methods to construct distinctive, differentiated affords:

  1. Leveraging Cisco-built and partner-built purposes and modules by way of the FSO Alternate market.
  2. Creating and enriching information fashions, information transformation, and information evaluation for particular person prospects.
  3. Integrating FSO Platform with the shopper’s different ITSM/ITOM platforms to allow operational transformation.
  4. Constructing and reselling their very own purposes and modules that run on FSO Platform.

Affords based mostly on the Cisco FSO Platform can develop the accomplice’s strategic relevance and enterprise influence, and supply value-based differentiation for each skilled and managed providers.

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